Compliance & Transparency

Cookie Policy

Last updated: April 17, 2026

Manage Your Cookie Preferences

You can review, modify, or withdraw your cookie preferences at any time.

1. What Are Cookies?

Cookies are small data files placed on your computer, smartphone, or tablet when you visit a website or web application. They are widely used to make websites work properly, provide a personalized user experience, keep sessions secure, and furnish reporting data.

In this policy, “cookies” also refers to similar storage mechanisms such as local storage (HTML5 localStorage), session storage, and secure authentication tokens.

2. How We Categorize Cookies

bookwithqr classifies cookies into three operational tiers in accordance with the EU ePrivacy Directive, GDPR, and Indian Digital Personal Data Protection Act (DPDPA):

A. Strictly Necessary Cookies (Essential)

Always On

These cookies are vital for the platform to function. They authenticate salon owners and staff, prevent Cross-Site Request Forgery (CSRF), secure your multi-tenant database sessions, and remember your language choice. Without these, you cannot log in or use the platform.

B. Performance & Analytics Cookies

Optional

Help us understand how users navigate the service, identify broken routes, measure page load performance, and optimize interface responsiveness. All data collected is aggregated and anonymized.

C. Functional & Marketing Cookies

Optional

Used to evaluate promotional campaigns and facilitate onboarding guidance. We do not sell user data to advertising exchanges, data brokers, or third-party profiling networks.

3. Specific Cookies Used by bookwithqr

Cookie / KeyCategoryPurposeDuration
sb-*-auth-tokenNecessaryMaintains authenticated user session with Supabase auth securely via HTTP-Only cookiesSession / 1 Year
slotex_cookie_consentNecessaryStores user cookie consent choices and category selections1 Year
NEXT_LOCALENecessaryRemembers preferred UI language (English, Spanish, Portuguese, Italian, etc.)1 Year
slotex_pos_offline_cacheNecessaryLocal database cache enabling zero-downtime offline checkout transactionsPersistent
slotex_perf_metricAnalyticsAggregated Core Web Vitals (LCP, INP, CLS) diagnostic metrics90 Days

4. Blocking & Consent Withdrawal

Under GDPR and international privacy statutes, non-essential cookies are blocked by default until you grant affirmative consent. You have the right to withdraw or modify your consent at any time without penalty.

You can also control or delete cookies directly via your web browser settings:

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Apple Safari: Preferences → Privacy → Manage Website Data
  • Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies

Note: Blocking strictly necessary cookies will prevent you from logging into bookwithqr and utilizing POS or scheduling functions.

5. Data Privacy Rights

To exercise your statutory rights regarding data access, rectification, portability, or erasure, visit our dedicated Data Request & Deletion Portal or review our comprehensive Privacy Policy.

6. Grievance & Compliance Inquiries

For grievances or questions related to our Cookie Policy and data management practices, you may reach out directly to our designated Grievance & Privacy Officer:

bookwithqr Grievance & Privacy Desk

Email: [email protected]

Privacy Inquiries: [email protected]

Statutory response turnaround: Acknowledgement within 24–48 business hours; complete grievance redressal within 15–30 days.